Award-Winning Stays, Rated by You
Guest reviews are the cornerstone of our awards, and we’re incredibly proud of the feedback from those who’ve stayed with us. We’re grateful for each comment and review, which has helped us earn recognitions such as:

Lonely Planet review
“Heading east across Arthur’s Pass on SH73, 63km from Greymouth, the tiny settlement of Jackons can be found nestled beside the Taramakau River. Campervan travellers and tenters can stay at Jacksons Retreat, a superb holiday park set upon 15 sloping acres with exceptional views and stacks of excellent amenities. Our independent authors have visited Jacksons Retreat and selected this as one of our recommended accommodation in Kumara.”
Our Unique Covered Camping Barns won an Innovation Award!
Two large purpose-built barns with 8 sites and spectacular views over the Mighty Taramakau River, TranzAlpine Railway or the Snow Capped Southern Alps provide a covered retreat from the West Coast UV rays, rains or alpine snows, and these have won us an Innovation Award from the Reserve Group “Passion for Tourism”
EXCELLENT Based on 441 reviews Posted on Google Jessica WilliamsTrustindex verifies that the original source of the review is Google. What a wicked little campground! Nice and clean toilets and showers. Few little walks and glow worms to explore at night!Posted on Google Juan Ignacio LlopisTrustindex verifies that the original source of the review is Google. This is by far the best place to stay in the west coast of New Zealand. Amazing hosts/ managers, comfy clean and cozy facilities, beautiful surroundings with greats walks to see glow worms and hear kiwis! We are definitely coming back. Recommended ⭐️⭐️⭐️⭐️⭐️Posted on Google Lucy ElkinTrustindex verifies that the original source of the review is Google. Service was fine, some reviews are maybe a bit dramatic. Overall a lovely place to stay and would stay again - very cozy, clean, quiet, and glow worms right on site!Posted on Google Natalie WilliamsTrustindex verifies that the original source of the review is Google. I stayed here in April 2024 and again in April 2025. The new owners have done an amazing job with upgrading the retreat in less than a year. New services, new cabins, larger campsites, and clean, well-kept bathroom facilities. The lounge/dining area is warm and cozy with a lit fireplace, and the kitchen includes all utensils and cutlery. The main glowworm location is absolutely stunning and worth seeing. Large playground for kids to play. The only negative is a lack of native wildlife due to roaming cats. Other than that, it's an amazing place. I personally will continue to visit every year.Posted on Google Zoe PapadatosTrustindex verifies that the original source of the review is Google. We stayed here after passing through Arthur’s pass for the night! The owner was so lovely and helpful ! The sites were great and kitchen and bathroom facilities were exceptional! There are even a few sites for sighting glow worms and this was just out of this world (complimentary as well see some pics attached!) We cannot recommend this place enough for your next road trip around NZ! They had a great looking play ground for the kids and even a gym! Thank you for your wonderful hospitality!Posted on Google Peter CampTrustindex verifies that the original source of the review is Google. Great park, ablution blocks were excellent , walk to waterfall and Glow Worms all great extras. Very easy place to visit and relax.
